Monday, May 10, 2010

Guy. Don't be so cheap.

When I worked for Sobeys, I had the good fortune of working on the really cool categories. I worked on the Beverages, Salty Snacks, Tobacco (okay not so cool), Beauty and Baby categories. So, unlike Mia, who was in charge of useless things like garbage bags, jugs of bleach and generic brand bird food, I worked with glorious, high profile things like Chips, Soft Drinks, Shampoo and Tampons...you know, the essentials.

So, being on the Category Management team of a big retailer like Sobeys means that you get lots of samples of potential new items to carry as well as any new product launches. You normally get several samples to try...and it's pretty much yours, or you give it to a co-worker (someone you need to grease).

Perhaps, this is where I've been conditioned to think that providing samples of your product or service is a necessary evil read: expense, when trying to get someone's business.

Imma break it down...Mia came back from the Green Living show this year with a sour taste in her mouth. After she told me the story, I too needed a palate cleanse. Essentially, she found a pretty cool eco product, that we could potentially carry in our store. But with everything we stock in Green Lavender, we have to make sure that it works. Mia tells the lady at the booth that she owns an eco store in the Junction yadda yadda, we're interested in your product, it's seems cool, but does it work? So, blame it on our past training (as per above) Mia asks, do you have a small sample size, so that I can try it out? The lady's response, "Yeah...NO".

To make a long story short, we're going to hold off on carrying that product for now. The moral of the story: if you're a new brand trying to break into the market, and you're trying to get into retail locations...you might want to prepare a couple sample baggies.
This is why they have entire WALLS dedicated to colour swatches and paint chip samples at Rona. Also, think about Costco - why do you think they position a hair-net donning lady pushing bite-sized samples of whatever, at the end of every aisle?
Because FREE SAMPLING WORKS, and it's genius!




In her defence, she may gotten burned in the past by random jabronis trying to get free product from her, with no pay-off (kay, yes, on occasion, I've fed myself a dinner of free samples at Costco, and walked out, belly full, empty handed, no purchase made. Whatever, you've done it too.) . However, it would have cost her pennies to give Mia a sample, which could have potentially landed her brand on the shelf of our very awesome store...and into the hands and homes of you fantastic folks.

This also applies to you, fresh out of training yoga teachers. When I first started teaching, I hit the pavement HARD looking for studios and private clients to hire me....which meant doing sample classes, or sub classes sans pay. Studio owners, in turn will see your willingness and drive to really be part of their team and hire you. And even if they don't hire you, that's still another class taught and another notch under your belt...right?

Not to play out the point, but here's another example: I'm getting married in July, and though I generally hate taking pictures of myself, I've decided that I wouldn't be such a killjoy and get engagement photos done.

Cue, Neil. Neil, is a member at our studio, and the photographer I've hired to take said photos. He is super talented and has recently taken the plunge to take the photography thing to a professional level (he's booking wedding photos for summer by the by if you're looking for a photog). How did I come to know that Neil is a photograher? If you look on our website, he supplied the photos for these, and this. Nice right? If memory serves me right, he was still breaking into the biz at that time, building his portfolio, so he did these either free of charge, or at a minimal cost/barter.

So fast-forward to now...he's hired, he's my photogapher...and he's getting payed.

What I learned: Sample baggies folks...sample baggies.

Here's our sample baggie: Mention that you read this blog, and your first yoga class is on us! (Sorry, first timers only!)


2 comments:

  1. So true, and very important. If you're confident in your product/service why not showcase it a bit with a sample.

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  2. The sample is the best way to show that you have confidence in your product. Your so confident someone will like it you get them to try it for free first. Then hook them because it is fantastic. Sounds like my first yoga class. Now I hate the days I can't make it.

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